Unreachable by phone
Of the firms in Clio’s study, nearly half couldn’t be reached—even after an opportunity to return the call.
Clio · 2024 Legal Trends ReportAI RECEPTION & INTAKE FOR LAW FIRMS
caly answers your calls, qualifies enquiries, and saves every lead’s details to your firm’s CRM. Every call is logged. By the end of the call, the agent books a consultation or connects the caller to a real lawyer.
Every lead saved. Every call logged. Every next step handled.
caly
“I can help with that. Could you tell me a little about what happened?”
“I was in a car accident last week, and I’d like to speak to someone.”
Illustrative personal injury lead · Fictional details
THE INTAKE GAP
A great first impression starts before the first consultation. Research shows just how often that moment is missed.
Of the firms in Clio’s study, nearly half couldn’t be reached—even after an opportunity to return the call.
Clio · 2024 Legal Trends ReportOnly four in ten firms picked up the phone when a prospective client called with an enquiry.
Clio · 2024 Legal Trends ReportJust a third of the firms replied to an emailed client enquiry. Switching channels isn’t always the answer.
Clio · 2024 Legal Trends ReportStudy context: Clio / Lux secret-shopping study of 500 law firms, June–July 2024. These figures describe the firms studied, not the percentage of all calls missed or results achieved with caly.
BUILT FOR LAW FIRMS
One connected intake flow. A warm welcome, the facts that matter, and a next step—all recorded in your firm’s systems.
Give callers a professional welcome, around the clock. caly starts the conversation when your team is busy or away.
Ask your firm’s intake questions, check the initial criteria, and capture an indicative compensation estimate for your lawyers to review.
Before the call ends, caly books an available consultation or transfers the caller to a real lawyer with the intake context.
YOUR CRM, ALWAYS IN THE LOOP
Contact details, case facts, screening results and the next step go straight into your firm’s CRM. Your team picks up with the full context.
Illustrative workflow with fictional data. Booking and transfers follow your firm’s rules and team availability.
Your team keeps the judgment. caly handles initial intake. Legal advice, compensation assessments and decisions about accepting a case stay with your lawyers.
YOUR PRACTICE. YOUR PLAYBOOK.
Your reception should sound like you. We tailor the greeting, questions and routing to your practice areas, team and preferred next steps.
Workflows are configured for each firm. Integrations and availability are agreed during setup.
From the greeting to the handoff, caly follows the way your firm works.
LET’S TALK ABOUT YOUR FIRST HELLO.
See what an AI receptionist could look like for your firm.
Request a demoOpens your email app with a prepared demo request.